Terms of Service
Last updated: July 20, 2025
These Terms of Service govern access to and use of the Movexaexo online store, products, content and related services.
Company Information
Movexaexo is the store brand for this online shop. The applicable business operator and additional business-contact information will be displayed once available.
1. Agreement to These Terms
By accessing the Site or purchasing products, you agree to these Terms to the extent permitted by applicable law.
2. Eligibility & Account Responsibilities
You may use the Services only if you have the legal capacity to enter into a binding agreement under applicable law.
Where account functionality is available, customers are responsible for providing accurate information and protecting account credentials.
3. Products, Descriptions & Availability
We aim to present product descriptions, sizing information, specifications, images and availability accurately.
Minor differences may occur because of photography, display settings, manual measurement or normal production variation.
4. Fitness, Support & Recovery Products
Products may be intended for general fitness, movement, mobility, compression, support or recovery-oriented use.
Customers are responsible for reviewing product-specific sizing, instructions, warnings and intended-use information.
Unless expressly identified otherwise, products are not represented as substitutes for professional medical diagnosis, treatment or advice.
Stop using a wearable or support product if it causes unusual pain, numbness, excessive pressure or significant irritation.
5. Orders & Acceptance
Submitting an order constitutes a request to purchase products from Movexaexo.
An order may be declined or cancelled where permitted by law because of product unavailability, payment issues, material pricing or product-information errors, suspected fraud or an unsupported shipping destination.
6. Prices, Currency & Payment
The amount payable and applicable currency are displayed and confirmed during checkout.
You confirm that you are authorized to use the payment method submitted for the order.
7. Shipping & Delivery
Orders are generally processed within 1–3 business days.
Delivery timeframes are estimates rather than guaranteed arrival dates.
8. Duties, Taxes & Import Charges
Unless checkout states otherwise, applicable duties, taxes, brokerage charges or import fees imposed by the destination may remain the customer's responsibility.
9. Returns, Refunds & Cancellations
Eligible items may be returned within 60 days of delivery.
Damaged, defective or incorrect items should be reported within 7 days of delivery.
Approved refunds generally require approximately 5–10 business days after processing to appear.
Cancellation requests should be submitted as soon as possible. Cancellation cannot be guaranteed after fulfillment has started.
10. Acceptable Use
Users must not use the Site for unlawful activity, unauthorized access, malware distribution, security interference, fraud, impersonation, unauthorized scraping or other misuse.
11. Intellectual Property
Unless otherwise stated, Site content belongs to Movexaexo, the applicable store operator or relevant licensors.
Protected content may not be copied, modified, distributed or commercially exploited without authorization except where applicable law permits otherwise.
12. User Content & Feedback
Users submitting reviews, comments, photographs or other material must have the right to provide that content and must not submit unlawful, deceptive, abusive or infringing material.
13. Accounts
Customers are responsible for maintaining the confidentiality of account credentials where account functionality is available.
14. Third-Party Services & Links
The Site may rely on third-party payment, e-commerce, logistics, analytics, advertising and technology services.
15. Shopify Platform Notice
Shopify may provide the e-commerce platform used to operate the store. Products are purchased from Movexaexo, rather than Shopify.
16. Privacy
Personal information is handled as described in the Privacy Policy available on the Site.
17. Disclaimer
To the maximum extent permitted by applicable law, the Site and Services are provided on an “AS IS” and “AS AVAILABLE” basis.
Nothing in these Terms excludes consumer rights or protections that cannot lawfully be excluded.
18. Limitation of Liability
To the fullest extent permitted by applicable law, liability for indirect, incidental, special or consequential loss is excluded or limited where such limitation is legally permitted.
19. Events Beyond Reasonable Control
The store is not responsible for delays or failures caused by circumstances outside reasonable control, including carrier disruption, customs delays, extreme weather, transportation problems, government action or service outages.
20. Indemnity
To the extent permitted by applicable law, users may be responsible for claims or losses arising from material misuse of the Services, violation of these Terms or violation of third-party rights.
21. Severability
If any provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
22. No Waiver & Entire Agreement
Failure to enforce a provision does not automatically waive the right to enforce it later.
23. Assignment
Rights and obligations under these Terms may be transferred where permitted by applicable law and legitimate business circumstances.
24. Governing Law & Consumer Rights
These Terms are governed by applicable laws, subject to any mandatory consumer-protection laws that apply to you based on your place of residence.
Nothing in these Terms is intended to limit statutory consumer rights that cannot lawfully be waived or excluded.
25. Changes to These Terms
These Terms may be updated from time to time. The Last updated date will be revised when a new version is published.
26. Contact
Questions concerning these Terms may be submitted using the customer-contact information displayed by Movexaexo.