Delivery updates

Track Your Order

Use your shipment tracking number to check the latest available delivery status for your Movexa order.

Enter the tracking number from your shipping confirmation email below to view the most recent information available from the carrier.

Track Order

Where to Find Your Tracking Number

Your tracking number is normally included in the shipping confirmation sent after your order has been dispatched. Tracking information may take approximately 24–48 hours to begin updating after the carrier receives the shipment.

Tracking Has Not Updated Yet

If your tracking number was recently created, please allow additional time for the carrier to scan and update the shipment. Temporary gaps between updates may also occur while a parcel is moving between carrier facilities or through customs.

Tracking Says “Delivered” but the Parcel Is Missing

Please check your doorstep, mailbox, parcel room, side entrances, household members, nearby neighbors where appropriate, and your building’s reception, concierge, or mailroom if applicable.

If the parcel still cannot be located, contact the shipping carrier for additional delivery details. You may also contact Movexa and include your order number and tracking number so we can assist where reasonably possible.

Need Help?

Please contact us through our Contact Us page and include your order number and tracking number, if available. This helps our customer support team review your shipment more efficiently.

Customer Support Hours

Monday to Friday
9:00 a.m. to 6:00 p.m. EST