Privacy policy

Last updated: July 20, 2025

This Privacy Policy explains how Movexaexo collects, uses, shares and protects personal information when customers use movexaexo.com.

Company Information

Movexaexo is a brand operated by KING TIMYEE (HOLDINGS) LIMITED, whose registered business address is FLAT/RM 3 BLK B 5/F, MAI HING INDUSTRIAL BUILDING, 16-18 HING YIP STREET, KWUN TONG, KL, HK. Privacy or customer-service inquiries may be sent to service@movexaexo.com or made by phone at (852) 2217 9977.

Information We Collect

Information You Provide

We may collect your name, email address, billing and shipping address, order information, account information and communications sent to us.

Order & Transaction Information

We may process information relating to orders, payment status, delivery, tracking, returns and refunds.

Payment Information

Payments are processed through Shopify's checkout and applicable payment providers. We do not directly receive or store your complete payment-card number or card security code.

Information Collected Automatically

We and service providers may collect IP address, browser type, device information, approximate location, pages viewed and Site interactions.

How We Use Personal Information

  • Process and fulfill orders
  • Arrange payment and delivery
  • Provide customer support
  • Process returns and refunds
  • Maintain Site security
  • Improve Site functionality
  • Measure advertising performance where permitted
  • Comply with applicable legal obligations

Marketing & Advertising

Where permitted by law, personal information may be used for marketing, advertising measurement and promotional communications.

Who We Share Information With

Information may be shared with e-commerce, payment, shipping, technology, analytics, advertising and professional service providers where reasonably necessary.

Cookies & Similar Technologies

Cookies and similar technologies may support shopping-cart functions, checkout, security, analytics, preferences and advertising measurement.

International Data Processing

Information may be processed in countries other than your country of residence because service providers may operate internationally.

Data Retention

Information may be retained for as long as reasonably necessary for transactions, support, fraud prevention, legal compliance and business operations.

Your Privacy Rights

Depending on applicable law, you may have rights concerning access, correction, deletion, restriction, portability or objection.

Security

Reasonable administrative, organizational and technical measures are used to help protect personal information.

Children's Privacy

The Services are not directed to children under 13 or another minimum age required by applicable law.

Changes to This Privacy Policy

We may update this policy from time to time and revise the Last updated date.

Privacy Questions

Email: service@movexaexo.com